Here is my rant for Wednesday:
Mrs. Not a Grouch came home the other day and told me that something she has always, always wanted is on sale at her favorite Ladies nick-knack shop. It is a very, very expensive Lladro, marked down to being only very expensive. It is expensive enough that it gave us pause to think about whether obtaining her heart's desire is something that we can afford, especially in these days of uncertainties. But being a good Citizen Grouch I went to the little shop to see what I could see and to perhaps 'negotiate' on the price.
Walking into this store that is filled with delicate girly stuff and smells of various secret perfumy flowery fragrances undoubtedly sets off an alarm that a man has walked into the place. Conversation seemed to pause for a half-minute and then pick up again as the ladies kicked back into high level trinket and bauble shopping. I felt like, well probably like Mrs. Not a Grouch feels when she goes into say a gun shop or off road store. I remember her telling me once that she didn't like going into a particular gun shop somewhere in the past because of the way the men looked at her. She was (and is) major babe material so I can understand the looks but on the other hand I can identify with the discomfort with the looks but in my case the looks from the women were not 'you are hot material' but rather 'you do not belong in here unaccompanied by a woman. So leave.' But I didn't. Anyway I checked out the item, and asked the help that considering the pretty significant price of the item (and knowing that these figurines like jewelry have quite a mark up on them) if there was anything to be done on the price to make the sale. Well. Let me just say that the owner told me a thing or two. She informed me that not only is the price what is posted, but she would leave the item unsold and take it home with her before she would take a single penny less for it. So there stupid man. I wasn't feeling the love on this exchange. If she had been nice or said that she'd give me another $50 off, or $25, or give me a candle...something. But no. And there was no hint of thinking about it and coming back to talk again. Well, it is her store and it is her's to sell or not but I feel that she was sleeping during the Selling 101 class where the lesson on how empathy is established with the customer was taught. I left without buying it.
Mrs. Not a Grouch now thinks that the figurine may not be her heart's desire after all. I guess we will see but I'd rather spend the money at a place where I get the whole experience; where they actually sell the item and help me understand why I should spend amazing amounts of money on something and I leave with a smile on my face and excitement in my heart. Not at that place for sure.
Wednesday, December 9, 2009
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